Terms and Conditions of Sale

These terms and conditions apply to the usage of the The Soden Collection website, any private sales, and all sales at The Soden Collection, either at the gallery premises or through its website. Please read them carefully, as by using this website you are agreeing to all of these Terms and Conditions. You shall be responsible for reading and understanding these Terms and Conditions, and we do not accept responsibility for any loss or damage incurred by you or any third party as a result of your failure to do so.

Payment

For all purchases; visit The Soden Collection; telephone us on 01743 341400; or email [email protected]

Purchases at The Soden Collection may be made in person at the gallery, online via our website, over the telephone and by direct bank transfer. The gallery accepts cash, all major credit and debit cards, including (American Express) and personal or business cheques. Please note that when paying by cheque or transfer, any purchased items will remain at the gallery until the payment has cleared.

Exchange Rates

WorldPay processes all transactions in GBP. Foreign exchange rates are therefore dependent on and set by the cardholder’s issuing bank, which may vary by issuer and time of transaction.

Refund Policy & Terms of Sale

Unless otherwise specified or agreed upon, all purchases at The Soden Collection are final. Any refunds are issued by way of exchange or gallery credit note, and are negotiated on a case-by-case basis.

All online orders are deemed to be offers until confirmed either verbally or in writing by The Soden Collection. If for any reason the selected artwork is unavailable or incorrectly priced, The Soden Collection reserves the right to cancel the sale.

Any deposits or set-aside payments made to The Soden Collection are non-refundable.

Delivery and Shipping

The Soden Collection offers both international and domestic shipping, fully insured and competitively priced through UPS. Shipping costs are calculated using the weight of the artwork and the destination address. To receive an estimate for shipping, please either do so online through our shopping bag or by telephoning the gallery.

Damaged Goods

We inspect all artworks before packaging and/or shipping to ensure the highest possible standards. But in the rare event you receive the incorrect artwork(s) or have received artwork(s) that are damaged in any way, please contact us within 48 hours of delivery to arrange a solution. Unless specified beforehand, any refunds will be issued by way of exchange or gallery credit note.

Private Sellers

The Soden Collection offers a Private Sales service, whereby privately owned paintings may be listed for sale. The Soden Collection assumes no responsibility for the provenance, condition of the artwork or any other information provided by the private seller.

Private Sellers must provide all information to be included with their featured art and take full responsibility for its accuracy. The Soden Collection can supply a valuation and suggested sale price upon request and at an additional charge. Private sales listings will become live after The Soden Collection receives full payment from the private seller, and he/she has confirmed that all information for featured artwork is correct. The Soden Collection cannot guarantee the sale of any featured art.

A private seller holds full responsibility for their featured art including: transactions, postage, packing and any viewing of the art. The Soden Collection cannot be held responsible for any disputes, damage or loss arising between customer and private seller during or after the buying process. Any artwork listed by a private seller is clearly marked on the website.

Mailing list

By subscribing to our free newsletter, you consent to receive this, and any other occasional correspondence from The Soden Collection. To unsubscribe, simply reply to the newsletter with ‘Remove’ in the subject line.

Image Quality

Reproduction of colour online is as accurate as photographic and electronic processes will allow. The Soden Collection does not touch up or alter any images apart from a tight “cropping” process to transfer the image from wall to screen.

On our website, some frames may occasionally appear to be slightly bowed or bent. This is due to the transfer of the images from wall to screen, and is in no way a reflection of the actual condition of the piece.

Additional images are available upon request.

Copyright

The images and designs used on the Soden Collection website are the property of The Soden Collection or their respective copyright owners. All content included on this site, such as text, graphics, logos, button icons, images, and any website code, is the property of The Soden Collection and/or its Suppliers and partners. All of which is protected under International copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of The Soden Collection and protected by International copyright laws.

As a user of the website you acknowledge that all copyright, trademarks and other intellectual property rights in and relating to The Soden Collection are vested in The Soden Collection or our partners where appropriate. You must not use, reproduce, modify or distribute our images or any part of those images in any manner, whatsoever.

Corrections

All prices and information shown on the The Soden Collection website are accurate to the best of our knowledge; however, price and availability information are subject to change without notice. If an error is discovered at any point in the sale, The Soden Collection reserves the right to the cancel or amend the sale.

To report an error please contact [email protected]

Agreement Changes

The Soden Collection reserves the right to change the terms of this agreement when it is deemed necessary and post a new version on our website. The new version will take effect from the day of posting on the site.