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Terms and Conditions of Sale

TERMS AND CONDITIONS OF SALE

These terms and conditions apply to the usage of the The Soden Collection website, any private sales, and all sales at The Soden Collection, either at the gallery premises or through its website. Please read them carefully, as by using this website you are agreeing to all of these Terms and Conditions. You shall be responsible for reading and understanding these Terms and Conditions, and we do not accept responsibility for any loss or damage incurred by you or any third party as a result of your failure to do so.

payment

For all purchases; visit The Soden Collection; telephone us on 01743 341400; or email gallery@sodencollection.com

Purchases at The Soden Collection may be made in person at the gallery, online via our website, over the telephone and by direct bank transfer. The gallery accepts cash, all major credit and debit cards, including (American Express) and personal or business cheques. Please note that when paying by cheque or transfer, any purchased items will remain at the gallery until the payment has cleared.

Anti money laundering

We are legally obliged under anti-money laundering legislation to carry out due diligence for any buyers purchasing any artwork(s) of which the total cost is €10,000 or more.


To ensure that we fully comply with this, and to also ensure that your data is secure under GDPR, we use a specialist company called ‘Art AML’ (www.artaml.com) to manage this process and to securely store all of your data and details. 


If you are purchasing items with a total cost of €10,000 please get in touch to discuss what information you will be required to provide. 

Exchange Rates

WorldPay processes all transactions in GBP. Foreign exchange rates are therefore dependent on and set by the cardholder’s issuing bank, which may vary by issuer and time of transaction.

REFUND POLICY & TERMS OF SALE

Unless otherwise specified or agreed upon, all purchases at The Soden Collection are final. Any refunds are issued by way of exchange or gallery credit note, and are negotiated on a case-by-case basis.

All online orders are deemed to be offers until confirmed either verbally or in writing by The Soden Collection. If for any reason the selected artwork is unavailable or incorrectly priced, The Soden Collection reserves the right to cancel the sale.

Any deposits or set-aside payments made to The Soden Collection are non-refundable.

DELIVERY AND SHIPPING

The Soden Collection offers both international and domestic shipping, fully insured and competitively priced through UPS. Shipping costs are calculated using the weight of the artwork and the destination address. To receive an estimate for shipping, please either do so online through our shopping bag or by telephoning the gallery.

Damaged Goods

We inspect all artworks before packaging and/or shipping to ensure the highest possible standards. But in the rare event you receive the incorrect artwork(s) or have received artwork(s) that are damaged in any way, please contact us within 48 hours of delivery to arrange a solution. Unless specified beforehand, any refunds will be issued by way of exchange or gallery credit note.

Private Sellers

The Soden Collection offers a Private Sales service, whereby privately owned paintings may be listed for sale. The Soden Collection assumes no responsibility for the provenance, condition of the artwork or any other information provided by the private seller.

Private Sellers must provide all information to be included with their featured art and take full responsibility for its accuracy. The Soden Collection can supply a valuation and suggested sale price upon request and at an additional charge. Private sales listings will become live after The Soden Collection receives full payment from the private seller, and he/she has confirmed that all information for featured artwork is correct. The Soden Collection cannot guarantee the sale of any featured art.

A private seller holds full responsibility for their featured art including: transactions, postage, packing and any viewing of the art. The Soden Collection cannot be held responsible for any disputes, damage or loss arising between customer and private seller during or after the buying process. Any artwork listed by a private seller is clearly marked on the website.

Mailing Lists

By subscribing to our free newsletter, you consent to receive this, and any other occasional correspondence from The Soden Collection. To unsubscribe, simply reply to the newsletter with ‘Remove’ in the subject line.

Image Quality

Reproduction of colour online is as accurate as photographic and electronic processes will allow. The Soden Collection does not touch up or alter any images apart from a tight “cropping” process to transfer the image from wall to screen.

On our website, some frames may occasionally appear to be slightly bowed or bent. This is due to the transfer of the images from wall to screen, and is in no way a reflection of the actual condition of the piece.

Additional images are available upon request.

Copywright

The images and designs used on the Soden Collection website are the property of The Soden Collection or their respective copyright owners. All content included on this site, such as text, graphics, logos, button icons, images, and any website code, is the property of The Soden Collection and/or its Suppliers and partners. All of which is protected under International copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of The Soden Collection and protected by International copyright laws.

As a user of the website you acknowledge that all copyright, trademarks and other intellectual property rights in and relating to The Soden Collection are vested in The Soden Collection or our partners where appropriate. You must not use, reproduce, modify or distribute our images or any part of those images in any manner, whatsoever.

Corrections

All prices and information shown on the The Soden Collection website are accurate to the best of our knowledge; however, price and availability information are subject to change without notice. If an error is discovered at any point in the sale, The Soden Collection reserves the right to the cancel or amend the sale.

To report an error please contact gallery@sodencollection.com

Agreement Changes

All prices and information shown on the The Soden Collection website are accurate to the best of our knowledge; however, price and availability information are subject to change without notice. If an error is discovered at any point in the sale, The Soden Collection reserves the right to the cancel or amend the sale.

To report an error please contact gallery@sodencollection.com

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"Our family have purchased numerous pieces from The Soden Collection and always relied on Jonathans professional service and industry knowledge, furthermore his friendly, personable manner make the experience of acquiring art enjoyable and exciting. We always feel totally confident buying this way and look forward to continuing to add to our collection."
"Don't become mates with Soden Collection otherwise you fall in to the trap of buying their amazing art"
"Had a fantastic experience at the Soden Collection. Jonathan is a lovely person and was super helpful. He also arranged a courier to send our painting to London! Will definitely be purchasing again.”
"I stumbled upon this art gallery by chance last summer and I’m so glad I did. A wonderful selection of unique art pieces. Jonathan was very helpful at the time and gave me advice with my purchase of what I’d say is my first piece of wall ‘art’. I’ve been so pleased with it, that I went in again on Saturday and bought a ceramic piece! Huge thanks Jonathan."
"Great to see such high quality modern art in a wonderful setting, with highly a knowledgeable proprietor, thank you .”
"Our experience of dealing with Jonathan was fantastic. His knowledge, advice and help was faultless and his willingness to go the extra mile to ensure we received exactly what we wanted was refreshing. We will certainly purchase from him again.”
" If you are considering starting a personal collection then you should call in to get your questions answered. You might also be surprised at what you might be able to get for your money.”
"Excellent independent fine art dealership with a good range of featured artists and interesting work. Good personal service. Jonathan will take the time to discover what sort of things interest potential customers and can make recommendations accordingly.”
"A great gallery. Very knowledgeable, Really helpful. Highly recommend.”
"We recently bought a painting from Soden gallery through the Own Art scheme. It was quick and easy to set up and spreads the payments out. We love dropping in to the gallery which always has something that catches the eye.”
"My family and I have no hesitation in recommending Jonathan and the Soden Gallery for their integrity, knowledge and helpfulness. The website, always informative, has adapted wonderfully to the new commercial landscape and does indeed well reflect the gallery itself.”
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Address

80 Wyle Cop, Shrewsbury
Shropshire, England SY1 1UT

Opening Times

Tues – Sat
10am – 5pm

Contact

Web Design Devon | Shoutable

Web Design Devon | Shoutable

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